All unblinded data change requests should be submitted via email to email@example.com on a Data Change Form (DCF). The eDRS should not be used for unblinded requests. The DCF should include the information currently in the system, as well as how you would like the information updated.
Please keep in mind that all data change requests must have approval from delegated member of the study team. We will not be able to process any requests without this approval signature.
If you need further assistance or are submitting a DCF, please email us at firstname.lastname@example.org. For all urgent issues, please call our support helpdesk at the numbers listed on this page: https://www.endpointclinical.com/help-desk/