endpoint Support FAQs

endpoint Support Helpdesk

  • Support Center

    See your case numbers and statuses in our Support Center! Go to support.endpointclinical.com and click "login...

    Jan 26, 2018 09:37AM PST
  • Support Contact Information

    Our support team is available 24/7/365 to assist Please email us at support@endpointclinical.com or for urge...

    Jan 26, 2018 10:23AM PST
  • Non-English support

    All written requests MUST be submitted in English. endpoint Clinical provides phone language support via appr...

    Sep 24, 2019 12:27PM PDT
  • Are you a patient?

    We are sorry but clinical trial regulations prohibit us from assisting patients directly. You will need to con...

    Apr 01, 2019 07:57PM PDT
  • Invoice from synapse@endpointclinical.com

    We received reports that our email address synapse@endpointclinical.com is being used to send emails with an i...

    Dec 10, 2018 08:56AM PST
  • Support PIN Number

    "I called Support and it asked me for a PIN. I do not have a PIN." endpoint Clinical Support does not require...

    Sep 24, 2019 12:25PM PDT
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